The best practices to utilize to be more productive when working from home are to designate a workstation, establish boundaries with family or roommates, plan for IT needs and use apps designed to maintain connections with staff and customers. While…
For businesses with inherently long wait times, like auto shops and medical offices, waiting room TVs can improve customer relationships by providing more satisfying wait times and connecting customers with staff via shared interests. By offering perks like Wi-Fi in…
How To Control Data Usage on a Child’s Phone Giving a child a mobile phone offers a direct line of communication with the child and a way to monitor their location at any time. But with these benefits comes the…
Statistics from the State Law Enforcement Division show the property crime rate in South Carolina has been steadily declining since 2011, including in each of the counties within FTC’s service territory. Unfortunately, homeowners can never entirely eliminate the possibility of…
Proper internet security for a business requires multiple layers of features designed to protect all internet-connected devices associated with the business. While business owners might look to more obvious vulnerabilities like shared public WiFi or office computers, all digital touchpoints…
Most employees know to be careful when clicking on emails they receive from unfamiliar senders. But as cybercriminals and their tactics become more sophisticated, recognizing a scam has grown more challenging while the threats and consequences of these tactics have…
VoIP is an alternative way to make and receive telephone calls, using the internet instead of the public telephone network. Also known as “internet telephony” or “IP telephone” because of its use of internet communication wires, VoIP is an abbreviation…
Even before the global pandemic increased demand for Zoom, Skype, Google Meet, and a host of other top videoconferencing applications, the videoconference was already a staple of the 21st-century office. After all, virtual meetings are the foundation of telecommuting, which…
Used to connect consumers’ smartphones, tablets and computers — as well as televisions, video doorbells, air-conditioning systems, door locks and lots more — to the digital world, the internet has become a near-ubiquitous part of modern life. And while many…
According to the publications Consumer Reports, 75 percent of consumers surveyed said they are highly annoyed when they cannot get a live person on the phone at a business. Further, according to research, about 70 percent of customers will stop…
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