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Valerie Roy

Valerie Roy

How Can I Increase My Wi-Fi Range?

The two best ways to extend Wi-Fi range in a home are to add a Wi-Fi range extender and additional router or to add a mesh network. Each solution has its own place, so it is crucial to understand the…

How To Be Productive Working From Home

The best practices to utilize to be more productive when working from home are to designate a workstation, establish boundaries with family or roommates, plan for IT needs and use apps designed to maintain connections with staff and customers. While…

How Waiting Room TVs Can Improve Customer Relationships

For businesses with inherently long wait times, like auto shops and medical offices, waiting room TVs can improve customer relationships by providing more satisfying wait times and connecting customers with staff via shared interests. By offering perks like Wi-Fi in…

What to Look for in the Best Home Security Systems

Statistics from the State Law Enforcement Division show the property crime rate in South Carolina has been steadily declining since 2011, including in each of the counties within FTC’s service territory. Unfortunately, homeowners can never entirely eliminate the possibility of…

How To Secure Business Internet

Proper internet security for a business requires multiple layers of features designed to protect all internet-connected devices associated with the business. While business owners might look to more obvious vulnerabilities like shared public WiFi or office computers, all digital touchpoints…

5 Common Cybersecurity Threats in the Workplace

Most employees know to be careful when clicking on emails they receive from unfamiliar senders. But as cybercriminals and their tactics become more sophisticated, recognizing a scam has grown more challenging while the threats and consequences of these tactics have…

What Is VoIP? A Guide to Voice Over Internet Protocol

VoIP is an alternative way to make and receive telephone calls, using the internet instead of the public telephone network. Also known as “internet telephony” or “IP telephone” because of its use of internet communication wires, VoIP is an abbreviation…

What can you do with a Gig?

Used to connect consumers’ smartphones, tablets and computers — as well as televisions, video doorbells, air-conditioning systems, door locks and lots more — to the digital world, the internet has become a near-ubiquitous part of modern life. And while many…