A reliable landline voice service with business-class call and message features keeps employees reachable at private extensions, whether they work in the office or remotely, and keeps a business running smoothly regardless of the time of the day or the day of the week.
Business operators shopping for business phone services suitable for their needs should begin by factoring in their work environment, call volume and number of employees. After analyzing these variables, they should begin by looking at Hosted PBX and VoIP, two of the best options available today. And both are available through FTC.
Hosted Private Branch Exchange (PBX) provides a strong solution for both large and small companies looking for a cost-efficient, yet advanced telephone system. VoIP (Voice Over Internet Protocol) is used primarily in small businesses and homes and is gaining popularity due to its reasonable cost, feature package and unlimited calling.
Phone Systems for Small Businesses
Most companies with more than a couple of employees will need a phone system instead of a landline with an enterprise-level calling plan. VoIP and Hosted PBX each offer functions for small businesses. These systems are designed with features that can help manage internal and external communications with limited staff.
A Hosted PBX phone system for a small business offers large-scale functionality at a lower cost than an on-site PBX. The cloud-based solution requires less capital and fewer resources because the equipment is housed and managed by an off-site service provider. Companies with many extensions and a large volume of incoming calls will appreciate how a Hosted PBX system can help manage traffic.
The easy-to-use, flexible technology makes it a good service alternative for a business with a hybrid or remote workforce. Users can make and receive calls from any location with an internet connection on any enabled device.
The price of a Hosted PBX phone system for a small business varies depending on which features are added to the base cost, but the à la carte options help keep any business on budget (ftc.net/business/services/voice/#hosted-pbx).
VoIP service starts around $29.95 per month for a small business through FTC. This price tag is similar to that of a traditional landline, except the fee includes unlimited U.S. long distance and numerous advanced features, such as voicemail, call forwarding, automatic redial, voice-to-email delivery and three-way calling. For a complete list of features, go to ftc.net/business/services/voice/#business-voice-plans.
Phone Systems for Large Businesses
Even though it used to be standard for large businesses to use traditional, on-site PBX phone systems, today’s technology gives these companies new, more affordable options. Most organizations now gravitate toward Hosted PBX phone systems because these are secure, reliable options that include all the features busy companies rely on. When employees have a phone system with a chain of contact and call routing, important leads are not lost due to poor communication.
Like small businesses, large organizations appreciate the ease and money savings of a Hosted PBX system. The cloud-based phone system reduces international calling costs for large global businesses so contacts are always within reach; IT resources will be free to focus on other tasks when the PBX is hosted and maintained by a service provider like FTC; and the selection of call and messaging add-ons offers to a large business lets the owner limit expenses without sacrificing functionality.
Quality phone service, dependable business mobile plans and fast internet are just a few offerings FTC Business Solutions provides for growing organizations. Add-on services and features can tailor any service to a company’s needs. To start learning about FTC Business Solutions and how it can improve your business, go to ftc.net/business/ or call 888-218-5050.