How Waiting Room TVs Can Improve Customer Relationships
For businesses with inherently long wait times, like auto shops and medical offices, waiting room TVs can improve customer relationships by providing more satisfying wait times and connecting customers with staff via shared interests. By offering perks like Wi-Fi in…
How To Secure Business Internet
Proper internet security for a business requires multiple layers of features designed to protect all internet-connected devices associated with the business. While business owners might look to more obvious vulnerabilities like shared public WiFi or office computers, all digital touchpoints…
5 Common Cybersecurity Threats in the Workplace
Most employees know to be careful when clicking on emails they receive from unfamiliar senders. But as cybercriminals and their tactics become more sophisticated, recognizing a scam has grown more challenging while the threats and consequences of these tactics have…
What Is the Best Videoconferencing and How To Have Better Videoconferences
Even before the global pandemic increased demand for Zoom, Skype, Google Meet, and a host of other top videoconferencing applications, the videoconference was already a staple of the 21st-century office. After all, virtual meetings are the foundation of telecommuting, which…
The Potential Costs of Missed Business Calls (and 5 Ways To Avoid Them)
According to the publications Consumer Reports, 75 percent of consumers surveyed said they are highly annoyed when they cannot get a live person on the phone at a business. Further, according to research, about 70 percent of customers will stop…
