To check the status of a repair ticket, call our Repair Service at 611 from any working FTC phone or contact Customer Service at 888-218-5050.
A single jack may be checked by disconnecting all phones or devices from existing jacks and plugging a known good phone into the jack to see whether the problem still exists. If you do not have a dial tone, contact Repair at 611 from any working FTC phone or contact Customer Service at 888-218-5050.
