To configure a wireless network connection using FTC routers with Wi-Fi capability built in, contact Technical Support at 611 from any working FTC phone or 888-218-5050 (24 hours a day, 7 days a week) and they will walk you through setting up that connection. Should your router not have Wi-Fi capability built in, contact Customer Service at 888-218-5050 to set up an appointment to have a Wi-Fi enabled router installed.