If you have no connection to the internet, try rebooting your computer or modem/router. If this does not work, verify that your Ethernet wire is connected. If you are connected by Wi-Fi, check to make sure your computer has a strong wireless connection. If you are still having trouble with your internet connection, contact Technical Support at 611 from any working FTC phone or 888-218-5050 (24 hours a day, 7 days a week).
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