Additional Wireless Information
AT&T Coverage Map
Map depicts an approximation of coverage. Map may include areas served by unaffiliated carriers and may depict their licensed area rather than an approximation of their coverage there. Coverage may be affected by terrain, weather, foliage, buildings and other construction, signal strength, customer equipment, and other factors. FTC Wireless does not guarantee coverage. Charges will be based on the location of the site receiving and transmitting the call, not the location of the subscriber. Future coverage, if depicted above, reflects current plans and is subject to change.
FCC Emergency Alerts
FCC Personalized Localized Alerting Network (PLAN)
FTC has chosen to offer wireless emergency alerts within portions of its service area, as defined by the terms and conditions of its service agreement, on wireless emergency alert capable devices.
There is no additional charge for these wireless emergency alerts.
Wireless emergency alerts may not be available on all devices or in the entire service area, or if a subscriber is outside of the AT&T service area. For details on the availability of this service and wireless emergency alert capable devices, please ask a sales representative.
Notice required by FCC Rule 47 C.F.R. § 10.240 (Commercial Mobile Alert Service).
FAQs – Frequently Asked Questions on Wireless Emergency Alerts
Participating Carriers – List of participating carriers from the Federal Communications Commission (FCC) Webpage
WARN Act – 2006 Legislation
Hearing Aid Capability
As wireless carriers move from analog to digital services, accessibility for the deaf and hard of hearing is a concern. Digital technology means more features and improved efficiency—but some digital phones can cause interference for hearing aid users.
To make sure the deaf and hard of hearing can use digital wireless devices, the Federal Communications Commission (FCC) updated the Hearing Aid Compatibility Act of 1988 (“HAC Act”), passing regulations to increase the number of hearing aid-compatible wireless devices. Click here for a list of devices that perform well with hearing aids. Click here for additional help finding a device with accessibility features that meet your needs. Last updated 2/7/2024.
Manage Wireless A-List
Manage Wireless A-List
Data and Minute Usage
View Current Data & Minute Usage
Wireless Notice of Universal Service Provider
On Nov. 13, 2007, the South Carolina Public Service Commission designated FTC Communications, Inc. dba FTC Wireless (FTC) the “Eligible Telecommunications Carrier” for its service area for universal service purposes. The goal of universal service is to provide all citizens access to essential telecommunications services.
FTC provides wireless service for monthly rates beginning at $39.99. This includes access to:
Use of these services may result in added charges dependent upon the service and the selected service plan.
Wireless Referrel Program
Tell a friend about FTC Wireless and when he or she becomes a customer, you and your friend will receive a $25 credit on your FTC Wireless bill. It’s all part of the FTC Refer-A-Friend Program.
Here’s how it works:
Only FTC Wireless numbers can receive the $25 credit (no landline numbers); there is no cap on the number of referral credits you can receive; for each new referred line activated, receive one $25 credit, including primary and secondary lines.
Safe Access to Your Device Assistance
FTC has processes and guidelines in place to help survivors of domestic violence or abuse remain connected. We are standing by to help you keep your FTC Wireless service during this challenging time. Please contact FTC Customer Service at 888-218-5050 or visit an FTC Store location for assistance.
Our Customer Service Representatives are prepared to work with you in a confidential and secure manner. You will need to provide the following documentation: A court order is required for us to transfer the billing authority and rights to the customer telephone number or remove/release the survivor from a shared wireless plan without having to obtain consent from the account holder (abuser).
Additional Resources
Listed below are resources should you require additional support.
Provides a 24/7 hotline with services including crisis intervention, safety planning, connection to local resources and referrals to agencies that provide legal, economic and other related services. Assistance is available in English and Spanish with access to more than 170 languages through telephone interpreter services.
Contact: 1-800-799-SAFE (7233)
TYY 1-800-787-3224 or
visit www.thehotline.org.
Local Domestic Abuse Shelters
Domestic violence shelters are located nationwide to provide victims a place to escape their abuser. Find a domestic violence shelter near you if shelter is needed or any other assistance such as support groups, crisis counseling, or safety planning assistance.
